Todays Collision Center Chelsea

4.9 stars - based on 124 reviews and 129 ratings
99 Everett Avenue, Chelsea, MA 02150
617-887-0080

They Saved My Baby


5 out of 5 - by on Mar 02, 2016

Had an accident, brought it to a DIFFERENT shop that was recommended by my insurance company to be fixed. They botched it, and made a mess of the interior when they unexpectedly "detailed" it. Had to bring it back for them to fix what they didn't the first time, but they failed again, and made another mess of the interior after being asked not to touch it, which made it unsafe to drive (Armor All on the steering wheel? Really?). When my insurance rep got a look at the repairs, they were not happy and sent me to Today's in Chelsea. From the moment I arrived, they were courteous, professional, and attentive to my concerns (a.k.a. my paranoia.) They opened the hood, and within a minute saw several things that the other shop had repaired incorrectly, or had just cheaped out on. Long story short: I had my car back in a week, I was shown everything that had been done (much more than expected), they buffed out some pre-existing scratches that weren't part of the original repair area, and even cleaned the interior so it looks like new, not shiny and slimy. My car actually looks better than the day I bought it (admittedly used.) I hope to never need body work done again, but if I do, I'm going to Today's without a second thought, and would recommend them to everybody who asks. Thank you all so much!

 

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